FAQs

Your Questions, Answered.

Buying a premium leather jacket online shouldn’t be complicated — so we’ve made it simple.
Below you’ll find answers to the most common questions about Belhide products, shipping, and care.

1. Are Belhide jackets made from real leather?

Yes. Every Belhide jacket is made from 100% full-grain leather, sourced as a byproduct of the food industry. We never use synthetic or bonded leather.

2. Where are Belhide products made?

Each piece is handcrafted by expert artisans in our workshops, blending traditional craftsmanship with modern precision.

3. How long does shipping take?

U.S. orders typically arrive within 3–7 business days.
International orders may take 7–12 business days, depending on destination and customs.

4. Do you offer free shipping?

Yes. We offer free standard shipping on all U.S. orders. International rates are calculated at checkout.

5. How do returns and exchanges work?

You can request a return or exchange within 14 days of delivery.
Items must be unused, unworn, and in original packaging. Visit our Returns & Exchanges page for details.

6. Can I customize my jacket?

Absolutely. Visit our Bespoke Experience to explore made-to-order jackets tailored to your size, fit, and design preferences.

7. How do I care for my leather jacket?

Avoid machine washing or direct sunlight for long periods. Use a leather conditioner every few months and store it on a wide hanger to maintain shape.

8. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and secure checkout options through Shopify Payments.

9. How can I track my order?

You’ll receive a tracking link by email after your order ships, or you can use our Track Your Order page.

10. Do you work with influencers or affiliates?

Yes. We partner with creators worldwide through our Creator Program. You can earn commissions on every sale you drive.

Still Have Questions?

We’re here to help — reach out anytime at belhideofficial@gmail.com.